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Service design

Service Design and Operating Model Lead

Gray Recruitment Specialists

  • London
  • Hybrid
  • Contract (inside IR35)

Lead / principal · Agency / studio · £575–£725 a day

Design a central-government target operating model in enough detail to implement, then stay with it through delivery.

At a glance

Clearance
SC
Pay
£575–£725 a day
IR35
Inside IR35

From the source

  • Produce a target operating model detailed enough to implement
  • Define future-state services, processes, roles and structures
  • Stay with the model through implementation rather than handing over at sign-off
  • Run design workshops that produce decisions
  • Service design and user-centred methods are useful but not essential

Listed on reed.co.uk, first seen 29 August 2026. We do not host the application.

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